TXU Energy

I called TXU at 2pm on Thursday to move my service from my previous address to a new address. I was told there was a market hold on the new place and I asked what I could do to cha...

TXU turned my 85 year old mother’s electricity off on 8/17/11 when it was 105 F in Dallas. Her most recent bill said her balance was due on 8/25/11 and there was no balance forwa...

These ppl refuse to give me my security deposit back after almost 4 yrs. Straight CroOKEd!!! Screw TXU I'll get it back eventually and switch providers. And supposably I hav...

I had 5 accounts with TXU. All were available under one user id online as separate accounts. Since the accounts are billed to the respective tenant I required separate accounts. ...

I contacted TXU on the 13th of this month to ask why they had disconnected our service. They stated that we had not paid the bill. I went into my room and retrieved all three of th...

I was disconnected for not paying my electricity bill of $123.47, a payment made by direct deposit on the 4th April 2011 from my bank account, I got a failure to pay notice and dis...

I have purchased a house that we are going to remodel and flip in Keller Texas. The electric provider is Tri County (TXU is not a valid option) as a result I need a letter of...

I have been with TXU for well over 12 months. My payments are always done automatically, so they are on time. I was recently married and on my honeymoon, out of the country. My cc ...

Dont fall for the refer-a-friend crap..the 90 day waiting period was up 2 months ago it has taken 2 months and 5 phone calls to ask why we havent gotten our $50 credit,both of us h...

To discover a $64 charge off on your credit is devastating especially when it is the only negative item on your report! Contacting TXU is and has been a nightmare when trying to ob...

My 81 year old mother has been in the hospital for over a month. I try to catch her up on bills and find a Disconnect Notice from TXU Energy. I call their "customer care" (a misn...

I have just purchased a new home and am in the process of moving in. I am still living with my parents in a nearby home of similar size in Collin County. My parent...

My husband and I have a "No Soliciting" sign on our front porch, and it generally works. One afternoon, I saw a TXU salesman coming up the drive and closed my front door, thinking...

I moved from Katy to Canada this May. The utility company I used is TXU energy. After I moved, I made long distance calls to ask TXU to refund my deposit ($300). I almost made call...

TXU energy ripping customers off and have poor customer service:I have a place that was damaged by the hurricane. I had moved out but left electricity connection in pla...

TXU, where do I begin? I signed up with TXU in 2004 when I moved to Houston, because TXU was the only company I called that actually answered the phone. After having service with t...

TXu energy provider was good for the 1st year then they started their move in this year (2008): The rate just went up very high without any notice which makes my bill went from $14...

The final straw with TXU Energy after being with them for 8+ years! With the high energy costs this year our June '08 electric bill was understandably high: $507! To be fair ou...

In August 2007 we purchased a new home before we sold our existing residence. We had TXU Energy as our electrical service provider at our existing residence. We signed up with TXU ...