| TXU Energy Reviews | |
 Dee1956 |
TXU Energy - TXU is a bad company
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
Don’t do business with TXU. I have about 5 pages of perfect credit except for one entry from TXU and even though I disputed it they still confirmed it. I paid the bill and the re...
#318310
May 14, 2012
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29
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 Hollins1 |
TXU Energy
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
I mailed in my payment for my TXU ENERGY bill on 04/04/2012 in the amount of $49.54.It is due on 04/09/2012.Why?on 04 /06/2012 i recieved an e-mail from txu energy stating that i o...
#310849
Apr 09, 2012
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217
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 Rafamena |
TXU Energy SUCKS
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
********** Executive Feedback **********I switched services from TXU Energy to CPL in August 2011, I paid my outstanding balance. On December 26, 2011 I printed a copy of my...
#309486
Apr 02, 2012
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211
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|
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 Anonymous |
TXU Energy - Smart Meter is a rip off
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
I was out of town in (Tennessee) taking care of my terminally ill mother. I left on Sunday, Nov 20th and I didn't return until Dec 18th. Anyhow, my bill for those days I was ...
#293545
Feb 01, 2012
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317
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 Hmph |
TXU Energy - HORRIBLE CUSTOMER SERVICE (PUT ME ON HOLD FOR 1 HOUR)
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
I called TXU at 2pm on Thursday to move my service from my previous address to a new address. I was told there was a market hold on the new place and I asked what I could do to cha...
#285279
Dec 30, 2011
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294
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 Anonymous |
TXU Energy - Turned my 85 y.o. mother's power off in 105 F heatbefore bill was due
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
TXU turned my 85 year old mother’s electricity off on 8/17/11 when it was 105 F in Dallas. Her most recent bill said her balance was due on 8/25/11 and there was no balance forwa...
#256185
Aug 18, 2011
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524
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 Anonymous |
TXU Energy - Crooks
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
These ppl refuse to give me my security deposit back after almost 4 yrs. Straight CroOKEd!!! Screw TXU I'll get it back eventually and switch providers. And supposably I hav...
#245173
Jun 24, 2011
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440
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 Cholmes |
TXU Energy - TXU
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
I had 5 accounts with TXU. All were available under one user id online as separate accounts. Since the accounts are billed to the respective tenant I required separate accounts. ...
#240912
Jun 02, 2011
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533
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 Anonymous |
TXU Energy - According to them, Nothing. In my view, they cost me 340.00.
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
I contacted TXU on the 13th of this month to ask why they had disconnected our service. They stated that we had not paid the bill. I went into my room and retrieved all three of th...
#237981
May 16, 2011
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544
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 Anonymous |
TXU Energy Customer Service
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
I was disconnected for not paying my electricity bill of $123.47, a payment made by direct deposit on the 4th April 2011 from my bank account, I got a failure to pay notice and dis...
#232811
Apr 17, 2011
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886
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 DJ_Playing |
TXU Energy - TXU / Power Inc. ignores credit letter requets
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
I have purchased a house that we are going to remodel and flip in Keller Texas. The electric provider is Tri County (TXU is not a valid option) as a result I need a letter of...
#225284
Mar 06, 2011
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708
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 Smcfadde... |
TXU Energy - TXU- nickel and dime you with fees
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
I have been with TXU for well over 12 months. My payments are always done automatically, so they are on time. I was recently married and on my honeymoon, out of the country. My cc ...
#204146
Oct 25, 2010
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592
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 Anonymous |
TXU Energy - Txu sucks
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
Dont fall for the refer-a-friend crap..the 90 day waiting period was up 2 months ago it has taken 2 months and 5 phone calls to ask why we havent gotten our $50 credit,both of us h...
#202803
Oct 15, 2010
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627
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 Anonymous |
TXU Energy - TXU reported a charge off for $64 without proof of final bill or address bill was sent to
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
To discover a $64 charge off on your credit is devastating especially when it is the only negative item on your report! Contacting TXU is and has been a nightmare when trying to ob...
#195346
Aug 23, 2010
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777
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 Promethi... |
TXU Energy - Worst Customer Care EVER
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
My 81 year old mother has been in the hospital for over a month. I try to catch her up on bills and find a Disconnect Notice from TXU Energy. I call their "customer care" (a misn...
#188732
Jul 08, 2010
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939
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 Tinky47 |
TXU Energy - TXU ripping off people with false meter reads
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
I have just purchased a new home and am in the process of moving in. I am still living with my parents in a nearby home of similar size in Collin County. My parent...
#188170
Jul 02, 2010
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721
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 Dedradawn |
TXU Energy - The TXU Salesman Who Rang And Rang At 9:00 P.M.
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
My husband and I have a "No Soliciting" sign on our front porch, and it generally works. One afternoon, I saw a TXU salesman coming up the drive and closed my front door, thinking...
#158671
Oct 06, 2009
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1011
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 Hjh |
TXU Energy - TXU's service is horrible
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
I moved from Katy to Canada this May. The utility company I used is TXU energy. After I moved, I made long distance calls to ask TXU to refund my deposit ($300). I almost made call...
#158559
Oct 04, 2009
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444
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 Luvdestiny |
TXU Energy - TXU- Overcharged me with a false read and refused to retract it.
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
TXU energy ripping customers off and have poor customer service:I have a place that was damaged by the hurricane. I had moved out but left electricity connection in pla...
#157141
Sep 14, 2009
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2300
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 AngryinH... |
TXU Energy - Avoid TXU
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
TXU, where do I begin? I signed up with TXU in 2004 when I moved to Houston, because TXU was the only company I called that actually answered the phone. After having service with t...
#134670
Sep 09, 2008
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746
|
 4yourinf... |
TXU Energy = Cheap Tech Support & Rip Off
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
TXu energy provider was good for the 1st year then they started their move in this year (2008): The rate just went up very high without any notice which makes my bill went from $14...
#129900
Aug 01, 2008
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665
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 DMdallas |
TXU Energy Customer Serv Not Proactive!
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
The final straw with TXU Energy after being with them for 8+ years! With the high energy costs this year our June '08 electric bill was understandably high: $507! To be fair ou...
#128503
Jul 22, 2008
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887
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 Sharonde... |
TXU Energy did not fulfill their contract
5.0
PO Box 650764 DallasTX 75262-0764
1-972-791-2888, 1-800-818-6132
http://www.txu.com/contact.htm
In August 2007 we purchased a new home before we sold our existing residence. We had TXU Energy as our electrical service provider at our existing residence. We signed up with TXU ...
#119710
May 03, 2008
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2606
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