Contact TXU Energy Customer Service
TXU Energy Phone Numbers and Emails
Toll-Free Number:
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(800) 818-6132Residential
Customer Service:
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(888) 399-5501Business / Commercial
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(972) 791-2888DFW Area
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(800) 242-9113
TXU Energy Emails:
Contact Information
TXU Energy Website:
TXU Energy Help Center:
Corporate Office Address:
Summary of TXU Energy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call TXU Energy?
Payments and Charges Question:
- “Pay bill”
- “Bill been paidPls. Reconnect power back”
- “Make a payment”
Staff Question:
- “Hablar con el manager”
- “Dicinect temporary service”
- “New service”
Request for Information Question:
- “Trying to find out how much my bill is”
- “Ask about funds that was sent for my electric bill”
- “About my bill”
Product/ Service Question:
- “Reconnect”
- “Paperwork”
- “Adding a new connection”
Account Question:
- “Need account number”
- “Account info”
- “App won't let me log in”
Return/ Replace Question:
- “Change address”
- “Returning a call”
Shipping and Delivery Question:
- “Haven't received my bill in two months & electric turned off today”
- “Have not got a bill yet and the month is almost over”
Activation/ Cancellation Question:
- “Cancel services”
- “Renew”
Other Question:
- “My power is off”
- “Lights”
- “Play.”
About
, , ,
TXU Energy is an electricity provider which serves Texans. The company is based in Dallas, TX. It offers residential as well as commercial services. The history of the company started in 1882 when the new Dallas Electric Lighting Company, an indirect TXU Energy predecessor, began providing electric light services to Dallas. The next step was in 1912 when The Texas Power Light Company TPL, TXU Energy's direct forerunner, consolidates 13 electric companies under GE's Electric Bond Share EBS Company. In 1917 EBS forms Dallas Power Light DPL to power the Dallas area. The company had gone a long way till the day of January 1, 2002 when TXU Energy begins offering service as a certificated retail electric provider. Today, TXU Energy is a Texas-based company and a subsidiary of Energy Future Holdings.
TXU Energy is ranked 271 out of 1388 in Utility category
USA
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