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To discover a $64 charge off on your credit is devastating especially when it is the only negative item on your report! Contacting TXU is and has been a nightmare when trying to obtain a payment history as well as verification of where the final bill was sent!

You have to speak to different csr's who tell you different things each time! How can a company run business like this? Someone please tell me!

I'm only asking for proof that the bill was sent. I asked the csr where is the skip tracing dept? His response, " what is skip tracing?" priceless!

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